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Down Factory®
P.O. Box 374
Kurtistown, HI
96760-0374
800-423-8408 or
808-966-8700

Rest comfortably knowing we know down

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Testimonials for Down Factory

Hi,  I cna't believe that having been out of the US for more than 10 years I have found you again,  still going strong!

12 years ago we bought a king size comforter and 2 king pillows from you.  We love your comforter, it is the best present we ever bought ourselves and has shown no signs of aging (unlike ourselves!)

Colette C.  12-28-2003

When I was about to go off to college in 1979 my father took me to the Down Factory in Seattle and bought me a full-size comforter.  I slept under it most nights for the next 18 years;  it continues to wear very well under new covers and remains my #2 favorite blanket even today, displaced as #1 only by a king-size comforter I bought from you by mail order in the mid 90's, when I bought my first larger-size bed.

I have slept under Down Factory down, clean, fresh and toasty, for more than half the nights of my 42 year old life.  I wouldn't have it any other way.  Thanks!

Tom V.  11/13/2003

Hi,  I got the comforter on Wednesday and it is great!!!!  Thanks you so much for taking your time and getting back to me.  That is a great customer service.  I am going to recomend you to my friends.  Thank you again and have a nice day.

Romana K.   11-7-2003

THE SLEEP WAS THE BEST I HAVE HAD IN A VERY LONG TIME.  THE ONLY PROBLEM IS MY WIFE HAS TRIED OUT THE PILLOW...I WILL BE ORDERING ANOTHER WITHIN A FEW DAYS!

THANKS AGAIN   Robert F.   10-27-2003

Don, the queen size ultra light comforter you recently sent to us is just great.  It is very lightweight (15oz), and perfect for Dallas hot summers.  Just thought I would let you know.

Michael M.   9/2/2003

Dallas, Tx.

We wanted to let you know how pleased we are with our 4 season down comforter. It's supremely comfortable. Also we cannot fault your dispatch and delivery service. It was absolutely straightforward.

Thank you so much,
Pamela B 3-21-2003         UK

I've owned one of your queen size comforters for 5 years now and love it.

Cindy R. 5-22-2003

I Purchased a four season down comforter and two queen pillows from you last year. Your products are great. I absolutely love them.

Allen S. 10-10-2002

Over twenty years ago I purchased from Don Shingler one single down comforter. I was recently divorced and no longer required a double down sleeping bag. As the twenty years progressed, I found the single comforter more agreeable than standard blankets or light sleeping bags when camping. I have been around the United States dozens of times and this comforter has been my constant and much beloved sleeping cover. I worked as a Tauck Tour director and the Don Shingler comforter went atop the beds in four star hotels. Its durability is amazing and its light weight combined with warmth provide year round use. In this era of built in obsolescence it is indeed gratifying to see one product that gets daily use and will probably outlive its owner.

Wallace K. 10/31/02
Austin, TX. and Stowe, VT.

We love your products! Keep up the fine workmanship and quality in your new location.

Sincerely,
Linda H. 10-14-02
Sonoma, CA.

I purchased a four season down comforter and two queen pillows from you last year. Your products are great. I absolutely love them.

Thanks
Allen S. 10-10-02
Seattle, WA.

I absolutely love your products. I have three of your comforters and 4 pillows. They have been put through every challenge possible and are still warm and cozy and comfortable. Thank you for a superb product...your extremely loyal and happy customer.
Kristin G.
Westport, CT                                   Aug. 9 2002

We LOVE our four seasons comforter!  We have gone to the summer weight.  It is just perfect with the air conditioning.  Our dogs love it as well.  We have to make sure to clean the cover often.  We just wanted to let you know that your comforter is all that was promised.  Thanks for the web page that helped us find you.  We recommend you to all our friends.
Susan W.
Wilmette, IL                                 June 1, 2000

We purchased one of your King-size Down Comforter's this last December, as a Christmas present to ourselves.  We are delighted with the wonderful, feather light cloud of warmth that envelops us each night.  This year 2000-2001 has seen real winter here in Northern Illinois.  We have been experimenting with how far we can turn down the heat at night for savings and still be warm with this comforter.  Our nights have been very cozy, temperature turned down to 55' F.  We believe it would be fine at a lower temperature than that, but our houseplants would object! Thank you for creating a product that keeps us warm, very comfortable, and content, and helps save money on fuel bills!  We are recommending you highly to our family and friends.
Tom and Sterling C. Ashton, IL   Jan. 11, 2001

We just received your winter brochure and plan on purchasing another comforter for our son and his bride.  Last weekend they were at our home.  I made her bed with the fall portion of our comforter.  She was quite pleased and excited.  They currently attend school in Alamosa, CO., which has the coldest winter temperatures in the state.  I believe she wouldn't mind me buying the comforter before the wedding so she could use it this winter! Thanks again. Ralph M.
Colorado Springs, CO                Oct. 25,
2001

I ordered your down body pillow a couple of months ago and I must tell you that I love it.  You are definitely not charging enough for this pillow.  It is every bit as good-if not better-than the first one I bought from a major down catalog, a few years back.  Their price was almost double your price!  Thanks again and I'll be sure to contact you whenever we any other down products.
Branka R.
Akron, Oh                     Oct. 27, 2001

I wanted to let you know that the comforter that I ordered last year has been absolutely wonderful to sleep under.  It's getting chilly here in Florida now and it's great to crawl under it and be warm.  Thanks for a great product and generous support to your buyers. I will add: whether it be summer, fall or winter, there is no comparison between a regular comforter and your down.  Yours is like covering up in cool, crisp warmth, without the heat that typical comforters generate.  I researched a lot before I bought your Down and I must say I bought from the best!  Thanks you for making such an excellent product! Regards
Becky in Jacksonville, Florida     Oct. 18, 2001

Hello, I recently received my order and would like to say that I am ecstatically satisfied with my new comforter.  And I have found nothing, on the Web or in the stores that matches it for quality and value.  You can be assured I will purchase all of my future down needs from you and will certainly recommend your factory whenever I can. Jim A.
Pittsburgh, PA                                Sept 1, 2000

Let me tell you what I think of the blue jumbo sleeping bag you sent me.  I love it!  The day I received it, it was cold and raining.  That night, I closed my bedroom door to the rest of the house.  I opened my sliding patio door and bathroom window.  I slept in my new bag on top of my bed in 42-degree ambient air.  What luxury and comfort.  I simply got lost in the bag and enjoyed its down comfort.  The next night..I did the same as the night before.  What fun.  Thanks Don! James H.
Glendora, CA                                March 26, 2001

Last year we purchased a queen sized comforter, and have thoroughly enjoyed sleeping under it throughout all of the seasons here in New Hampshire.  Our 3-year-old daughter is awaiting the arrival of not only her sibling in December, but also the arrival of her twin sized "Big girl bed."  We decided to buy her a down comforter for this bed and had the sole intention of buying again from Down Factory.  When I bought from you last year I spent a Great deal of time shopping and comparing comforters from many stores and on-line sites.  Your products seemed by far to be the best value, and, to us proved to be equally high in quality.  When I revisited your on-line site I was surprised and Very pleased to see that we came across your October sale, making an excellent value even better.  Not only did we buy a twin-size comforter for the new bed, we bought a crib size for the new baby (though he/she won't have the pleasure of using it for a while for safety reasons).  We know that we will get a few good years of use in that capacity. I am now also beginning to feel like a rep for your company.  As we consider other items from you.  I have been telling people of Down Factory's benefits.  I know of at least four people here in our NH/VT "Upper Valley" region who have either already purchased or are in the process of buying comforters (and other?) items from you-with more on the way.  I feel pleased that our experiences are also benefiting you as well. With winter coming, you can know that more people will be comfortable under your comforters!  Now, about your pillows....... Sincerely, Robert T.
Lebanon, NH                   Oct. 18, 2001

Wow, Wow, Wow!!!

Just had to let you know how pleased we are with our new down comforter.  In fact I believe its been part of every conversation since we bought it. The quality is incomparable.  The all season concept creative.  The value outstanding. We hope to be able to buy your down comforter for upcoming wedding gift.  They are heirloom quality. Thanks Again,
Ralph & Terri M.           Oct. 25, 2001

LOVE MY COMFORTER AND PILLOWS!!!  .I TELL ANYONE WHO WILL LISTEN ABOUT YOUR FINE PRODUCTS AND HOW GREAT THEY ARE.. BILL N.
St. Paul, MN.                          Oct. 3, 2000

I stumbled across your banner ad on www.King5.com .  I have a comforter purchased in 1998.  I've washed annually, it per your directions and it is wonderful.  If you ever need Testimonials about the quality of your products, let me know. Anna B.
Seattle, WA                      Dec. 11, 2000

Without a doubt, this down comforter is the most priceless, wonderful purchase we have made in 20 years.  We both love it.  Warmth without weight.  Best thing ever.  Thank heavens for geese and Don Shingler. Diane J.
Minneapolis, MN                  Dec. 8, 1980

Mr. Shingler, Thank you for your response to my question re cleaning my down comforters.  I suspect you have a very successful business.  Customer service is the number one quality that ensures success after the initial sale.  Be assured that you have just earned my business and our next comforters will be purchased from your firm. Mike C.    March 1, 2000 I do want to take this opportunity to tell you how much I have enjoyed my comforter over the past five years.  I had paid much more money for two comforters from the ___ and _______ and both had proved totally unsatisfactory with both immediately leaking down and having the down bunch up in the corners and on the edges.  The comforter I got from you has yet to loose a single piece of down and it looks and works like the day I got it.  My best to you all,
Tom L. Hansville, WA.              Nov. 12, 1999

We still continue to use our four seasons comforter each season, changing the comforters in and out as weather dictates. WE LOVE OUR FOUR SEASONS COMFORTER!!! And have told many people about our wonderful acquisition. Thanks to you and all your staff for your excellent workmanship and customer service.  Sara D.
Nashville, TN.                 Oct. 31, 2000

We have had a king size comforter from your factory for several years (9-10).  We enjoy it so much that we'd love one for our motor home queen size bed.  I am in the process of deciding if I can actually afford it!  I know that it is priceless, but that's not the same as being able to afford it!  Thanks for a very fine product, and an attractive, informative website.  Congratulations, Christine W.
Bothel, WA.                         July 16, 2000

Recently, my boyfriend Richard ordered a down comforter from your store.  I must say, I have truly fallen in Love!!!  Yes, I love my boyfriend too, but this comforter is the best. I had been sleeping with a "down" comforter that let feathers out all over the place.  I swear, I have inhaled and swallowed almost half of the feathers in the darn thing.  My mom bought it for me when I moved from Los Angles to Berkeley.  I inhaled feathers every night for two years, and then my wonderful boyfriend decided he would buy a new one for my birthday.  Being that he knew nothing about down comforters and I was determined to find one for myself,  I was not going to leave any chances for another bad comforter.  I searched the web for 3 days reading about the different kinds of down and looking at different stores.  As, you know Down Factory was hands down, the winner of my search.  I thought, if it's enough for Princess Diana - - heck, its good enough for me.  Hee hee. Anyways, I am just so excited about my new comforter.  The craftsmanship is excellent.  I could not be happier with your product.  Thank you!!  Hugs and kisses for everyone. Lisa I.                                  July 12, 2000

I just wanted to let you know we love the new king comforter!  Wow!  It is super nice. Diane U. San Martin, CA.                          Nov. 17, 2000

My son and his wife love there down comforter.  You gave me a good education in what to look for in quality down.  Your product is excellent and your pricing is very fair.  Plus I appreciate your personal service and prompt attention to shipping this for Christmas. Sherri M.                            Dec. 27, 2000

I have a Shingler king size comforter from several years ago.love it.the "bees" really help hold it in place in the duvet.  Now I want to order another..... Donna M. Seattle, WA.                           Jan 19, 2001

It might interest you to know that I recently read of your company in the publication Bottom Line, which noted your web site address.  After perusing your site, I decided to take you up on your offer of a guarantee of satisfaction.  I AM COMPLETELY SATISFIED with every aspect of the comforter you delivered. I was satisfied with it from the moment I used it.  You see, once I got under the comforter, it brought back fond childhood memories.  The warmth I felt reminded me of the nights I spent in my grandparent's bed.  All their bedding was goose down; warm and snuggly. Although many years have passed . . .over 60 . . .no one has come up with a man made product to give me more comfort, than goose down. Thanks again for rekindling a pleasant childhood memory. Shirley D.                           Sept. 3, 2000

This site is great, it has been so informative.we have been looking for a new down comforter.and the information you provided has been very valuable.it has cleared up a lot of the confusion about comforters with down in them, and how very little people who work in stores really know.they are very uninformed.Our thanks to you.we really appreciate the information.
DaLinda P.                          Sept 2 2000

I AM HAPPY TO GIVE YOU FEED BACK ON WHAT I HAVE SPENT A LOT OF TIME READING!!!!!!!!!!!!!!! I LEARNED MORE THIS AFTERNOON ABOUT DOWN THEN I EVER EXPECTED.  IT WAS VERY, VERY INTERESTING.  YOU HAD A LOT OF FACTS THAT WERE AMAZING TO ME.  ONE OF THEM WAS THAT 75% OF ALL DOWN PRODUCTS START OUT IN MY NEIGHBORNING CITY OF SEATTLE.  I WOULD LIKE TO TRULY THANK YOU FOR THE TIME IT TOOK TO GATHER ALL THIS INFORMATION AND PUT IT ON THE NET.  OFTEN WHEN SHOPPING ON THE NET A PERSON IS ABLE TO ONLY RECIVE INFORMATION ABOUT THE ITEMS THEY ARE LOOKING FOR AND NOT A INDEPTH ARTICL ON THE WHY'S AND WHERE FOR'S.  YOUR ARTICLE HELD MY INTERST FROM BEGENNING TO END AND I AM GOING TO SHARE WITH PEOPLE WHAT I LEARNED.  YOU HAVE TAKEN THE TIME TO TEACH US HOW TO BE A INFOMANED SHOPPER!  HOW TO FIND A TRULY GOOD PRODUCT! VICK M.                                   Aug 5, 2000

While shopping for my down comforter I made a new friend in Don Shingler.  Snuggling into my bed and covering up with my new down comforter is like slipping into a cloud.Helen G.
1000 Palms, CA.                Feb. 1, 2001

Don Shingler, Sr.
Company Founder
1915-2004

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